Walmart Vision & Glasses at 135 Town Center Loop, Waynesville, North Carolina.

Have always had excellent service here in Waynesville...

Just picked up a new prescription and they did an excellent job inserting them in my old frame.
Reasons I only gave it it 3 stars is:
ETA was 1-14, I was told someone would call. Never heard from anyone therefore I called on the 15th and found my glasses were there.
When entering the store, I was asked: Can I hep you! Good morning would have been nice.
When purchasing my $ 320.00 prescription I requested the earpiece to be changed. No problem I was told. When picking up my glasses the sales clerk wanted to charge me for it. Of course I refused to pay.
Would it be nice if they could clean the old frame without having to ask. After all $ 320.00 is not exactly cheap.
They were 3 ladies there and they certainly had enough time to chit chat but I guess no time to go the extra step to please the customer.
Again, job well done on the prescription, not so happy with customer service.